Outage in 8x8

Issues with Agent Workspace

Resolved Minor
October 04, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

8x8 has received reports of users experiencing issues making or receiving calls in Agent Workspace. In addition, there have been reports of statuses being stuck or unable to change. We are investigating this issue and will provide updates as soon as they are available.
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 10/04/2024 02:51AM

8x8 has received reports of users experiencing issues making or receiving calls in Agent Workspace. In addition, there have been reports of statuses being stuck or unable to change. We are investigating this issue and will provide updates as soon as they are available.

INVESTIGATING 3 months ago - at 10/04/2024 03:49AM

8x8 continues to investigate this issue. We will provide further updates once they are available.

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