Outage in AARNet Support
Jira platform is unavailable
Resolved MajorIncident Report
We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 03/31/2026 05:09AM
This incident has been resolved.
IDENTIFIED
19 days ago - at 03/31/2026 04:43AM
The issue was identified as being related to the Jira database. Services were restarted to restore normal operation.
INVESTIGATING
20 days ago - at 03/31/2026 04:33AM
We are aware of an ongoing issue impacting the Jira platform, affecting both AARNet internal and external users. Our engineering team is actively investigating and working to restore normal service as soon as possible
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