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Outage in Abnormal Security

Threat Log Display Delays – Gov

Resolved Minor
March 12, 2026 - Started about 2 months ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

Between 18:00 UTC and 20:40 UTC on March 12, 2026, Abnormal Security experienced delays in displaying flagged messages (attack, spam, or borderline) within the Threat Log for Government customers. Email security detection and remediation continued to function normally throughout the incident, with all threats being identified and acted upon as expected. Engineers resolved the issue by redeploying affected services, and all queued messages from the incident window were subsequently processed.

Starting at 18:00 UTC on March 12, 2026, Abnormal identified an issue where messages flagged as attack, spam, or borderline may experience delays in appearing within the Threat Log for Gov customers. Inbound Email Security detection and remediation remain fully functional, and all threats continue to be identified and acted upon as expected. The impact is limited to a delay in Threat Log visibility within the Portal.

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RESOLVED about 2 months ago - at 03/12/2026 08:56PM

Between 18:00 UTC and 20:40 UTC on March 12, 2026, Abnormal identified an issue where messages flagged as attack, spam, or borderline experienced delays in appearing within the Threat Log for Gov customers. Inbound Email Security detection and remediation remained fully functional throughout the incident, and all threats continued to be identified and acted upon as expected. Abnormal engineers redeployed the affected services and confirmed recovery as of 20:40 UTC. All messages during the incident window were queued and have been processed. If you experience any further issues, please reach out to Abnormal support at support@abnormalsecurity.com.

IDENTIFIED about 2 months ago - at 03/12/2026 08:31PM

Starting at 18:00 UTC on March 12, 2026, Abnormal identified an issue where messages flagged as attack, spam, or borderline may experience delays in appearing within the Threat Log for Gov customers. Inbound Email Security detection and remediation remain fully functional, and all threats continue to be identified and acted upon as expected. The impact is limited to a delay in Threat Log visibility within the Portal.

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