Outage in Abrigo
SSH connection failure on fileservice.abrigo.com
Resolved Minor
July 14, 2024 - Started over 1 year ago
Official incident page
Official incident page
Incident Report
SSH connections for file transfer were unavailable between 2:12 am ET and 11:02 am ET on July 14. HTTPS connections were not impacted and continued to function normally throughout. Any file transfers that were attempted via SSH during this time did not succeed and would have returned a failure message to the initiating system. These transfers must be reinitiated manually if the source system does not have an automatic retry mechanism.
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RESOLVED
over 1 year ago - at 07/15/2024 12:21AM
SSH connections for file transfer were unavailable between 2:12 am ET and 11:02 am ET on July 14. HTTPS connections were not impacted and continued to function normally throughout. Any file transfers that were attempted via SSH during this time did not succeed and would have returned a failure message to the initiating system. These transfers must be reinitiated manually if the source system does not have an automatic retry mechanism.
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