Outage in Abrigo
Sageworks Analysis, Sageworks API and Online Portal Now
Resolved MajorIncident Report
Summary AI Generated
Abrigo took down the Sageworks platform on October 30, 2026 after detecting irregular activity in their environment, disabling the Sageworks Analyst, Sageworks API, and Online Portal Now as a precautionary measure. The outage lasted approximately 100 hours, affecting access to the full Sageworks suite. The platform was restored on November 2, 2026, with borrower-facing capabilities remaining unavailable until November 3.
Abrigo is conducting emergency maintenance to the Sageworks application. We apologize for the late notice and will communicate when it is restored as soon as possible.
Components affected
Abrigo Online Portal Now Abrigo Sageworks Analyst (www.sageworksanalyst.com) Abrigo Sageworks API (api.sageworks.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 11/03/2026 07:23PM
The Sageworks platform is now available, with the exception of borrowing facing capabilities. Please check your email for more specific details.
MONITORING
1 day ago - at 11/02/2026 12:11PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 11/02/2026 12:11PM
The Sageworks platform is now available, with the exception of borrower facing capabilities. Please check your email for more specific details.
IDENTIFIED
2 days ago - at 11/01/2026 04:51PM
We are working diligently to restore access to the majority of the Sageworks suite by 8am ET Monday, November 2. Please check your email for more specific details.
IDENTIFIED
3 days ago - at 10/31/2026 03:17PM
The Abrigo team continues to investigate the issue impacting Sageworks. We will provide the next update no later than tomorrow, November 1, at 11:00am ET to all designated Product and IT & Security Contacts in your institution.
IDENTIFIED
4 days ago - at 10/31/2026 12:03AM
The Abrigo team continues to investigate the issue impacting Sageworks. Another update will be posted at 11:00am ET on Oct. 31 and sent to Product and IT & Security Contacts.
INVESTIGATING
4 days ago - at 10/30/2026 08:27PM
The Abrigo team continues to investigate the issue impacting Sageworks. At this time, we do not anticipate the Sageworks application being restored today. Another update will be posted at 8:00pm ET and sent to Product and IT & Security Contacts.
INVESTIGATING
4 days ago - at 10/30/2026 05:27PM
The Abrigo team continues to investigate the issue. We identified irregular activity in our environment, and, out of abundance of caution, we disabled the Sageworks application at approximately 11:25am ET. At this time, we do not anticipate the Sageworks application being restored today.
We are sending this and future notices to all Product and IT & Security contacts at your institution.
INVESTIGATING
4 days ago - at 10/30/2026 03:19PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 10/30/2026 02:58PM
Abrigo is conducting emergency maintenance to the Sageworks application. We apologize for the late notice and will communicate when it is restored as soon as possible.
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