Outage in Accelo

20025/07/25 Incident

Resolved Minor
July 25, 2025 - Started 30 days ago - Lasted 18 days
Official incident page

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Outage Details

On July 25th, Accelo was alerted of an error that was causing issues accessing the system for some of our users. It was reported internally and eventually users began reporting the error. After investigation, it was confirmed that the cause was by Amazon Web Services (AWS) storage system, a defect was confirmed and the database cluster was fully resolved.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/11/2025 09:57PM

On July 25th, Accelo was alerted of an error that was causing issues accessing the system for some of our users. It was reported internally and eventually users began reporting the error. After investigation, it was confirmed that the cause was by Amazon Web Services (AWS) storage system, a defect was confirmed and the database cluster was fully resolved.

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