Outage in Access Worldpay

We are investigating potential issues with Card Payments

Resolved Minor

September 22, 2026 - Started 10 days ago - Lasted 44 minutes
Official incident page

Incident Report

Summary AI Generated

On September 22, 2026, Access Worldpay detected elevated token connectivity issues affecting card payments. The Payments component was impacted for approximately 44 minutes before the incident was resolved.

Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39 Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39

Components affected

Access Worldpay Payments

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 09/22/2026 11:41AM

This incident has been resolved.

INVESTIGATING 10 days ago - at 09/22/2026 11:01AM

Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39
Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold
Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39

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