Outage in Acquia

Acquia has detected an interruption of service for Acquia Campaign Studio.

Resolved Minor
August 10, 2023 - Started about 2 years ago - Lasted about 21 hours
Official incident page

Incident Report

Acquia is aware of an increase in 504 gateway timeout error rates when attempting to log in to certain instances for a select few customers. We have scaled our resources to handle the traffic and we are currently monitoring the situation.
Components affected
Acquia Campaign Studio

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/11/2023 06:40PM

Our systems have been stable since 16:41 UTC. No further impact is expected. All services are operational at this time.

MONITORING about 2 years ago - at 08/11/2023 04:41PM

Acquia is continuing to monitor an increase in 504 gateway timeout error rates when attempting to log in to certain instances for a select few customers. We have scaled our resources to handle the traffic and will update again once we have confirmed the issue is resolved.

INVESTIGATING about 2 years ago - at 08/11/2023 04:40PM

Acquia is continuing to monitor an increase in 504 gateway timeout error rates when attempting to log in to certain instances for a select few customers. We have scaled our resources to handle the traffic and will update again once we have confirmed the issue is resolved.

MONITORING about 2 years ago - at 08/10/2023 09:33PM

Acquia is aware of an increase in 504 gateway timeout error rates when attempting to log in to certain instances for a select few customers. We have scaled our resources to handle the traffic and we are currently monitoring the situation.

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