Outage in Acquia

Acquia has detected an interruption of service for Acquia Campaign Studio

Resolved Minor
August 25, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an interruption of service where some US Campaign Studio AWS Cloud customers are experiencing a delay in email sends, including scheduled emails. Please note that this issue is specific to customers hosted on the Acquia US cloud only and does not affect those on private clouds or located outside of the United States. We will provide additional information as it becomes available.
Components affected
Acquia Campaign Studio
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/25/2023 10:59PM

All affected services have been restored. All services are operational at this time.

INVESTIGATING about 2 years ago - at 08/25/2023 06:40PM

We are currently investigating an interruption of service where some US Campaign Studio AWS Cloud customers are experiencing a delay in email sends, including scheduled emails. Please note that this issue is specific to customers hosted on the Acquia US cloud only and does not affect those on private clouds or located outside of the United States. We will provide additional information as it becomes available.

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