Outage in Acquia

Acquia is monitoring an interruption of service for Acquia Edge via CloudFlare

Resolved Minor
November 02, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

Need to monitor Acquia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Acquia, and never miss an outage again.
Start Free Trial

Outage Details

Acquia is currently monitoring an interruption of service for Acquia Edge via CloudFlare. Impacted services include the Cloudflare Dashboard and Cloudflare API infrastructure. We will provide additional information as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/04/2023 05:40PM

Our partners at Cloudflare have restored Dashboard and API services to operational status.

MONITORING about 1 year ago - at 11/04/2023 11:23AM

Our partners at Cloudflare have restored all services to operational status and are closely monitoring the situation.
The duration of impact was November 2 at 11:44 UTC until November 4 at 04:25 UTC.

MONITORING about 1 year ago - at 11/03/2023 02:28PM

Our partners at Cloudflare are still working to restore services. The current incident is causing email updates from Cloudflare to be delayed or not sent.

MONITORING about 1 year ago - at 11/03/2023 10:00AM

Our partners at Cloudflare are still working to restore impacted services, which are:

Data plane impact (i.e. full product functionality is either fully impacted or partially impacted)

Control plane impact (i.e. product functionality is online however changes to configuration is impacted)

Logs - Some Logpush logs and analytics data were lost during the incident. Logs created towards the end of the incident may be recoverable; as the incident is ongoing, we do not yet know the full scope of impact.

MONITORING about 1 year ago - at 11/03/2023 03:24AM

Our partners at Cloudflare seeing gradual improvement to affected services and are continuing to work on a fix for this issue. The currently impacted services:

Data plane impact (i.e. full product functionality is either fully impacted or partially impacted)
Control plane impact (i.e. product functionality is online however changes to configuration is impacted)
Logs - Some Logpush logs and analytics data were lost during the incident. Logs created towards the end of the incident may be recoverable; as the incident is ongoing, we do not yet know the full scope of impact.

MONITORING about 1 year ago - at 11/02/2023 06:25PM

Our partners at Cloudflare are seeing gradual improvement to affected services and continue to work towards a full restoration of services.

MONITORING about 1 year ago - at 11/02/2023 02:08PM

Our partners at Cloudflare have identified the source of the outage impacting several Cloudflare products and are working on mitigation.
Acquia product impacts include services that rely on the Cloudflare API infrastructure including Cloudflare Alerts, Cloudflare Dashboard functionality, and CloudFlare Workers.
This incident does not affect the serving of cached files via the Cloudflare CDN or other security features of Cloudflare Edge.
Customers using the Cloudflare Dashboard and Cloudflare API infrastructure might see failures and/or errors may be displayed.

MONITORING about 1 year ago - at 11/02/2023 12:52PM

Acquia is currently monitoring an interruption of service for Acquia Edge via CloudFlare. Impacted services include the Cloudflare Dashboard and Cloudflare API infrastructure. We will provide additional information as it becomes available.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime