Outage in Acquia

Acquia has detected an interruption in service for the Search Utilization metrics in Cloud UI.

Resolved Minor
May 27, 2024 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an interruption of service for the Search Utilization metrics in the Acquia Cloud interface. While Acquia Search services are operational and any operating normally, Search Utilization metrics in Acquia Cloud UI may report incorrect data.
We will provide additional information as it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/28/2024 05:57PM

The underlying cause of this service interruption has been addressed. All services are operational at this time. We are working to backfill the missing data for the impacted window and expect it to be available soon.

MONITORING 7 months ago - at 05/28/2024 02:26PM

The cause of the interruption of service impacting Search Utilization metrics in Acquia Cloud UI is identified and a fix has been applied. We are continuing to monitor performance at this time. We will provide additional updates as they become available.

IDENTIFIED 7 months ago - at 05/27/2024 11:51PM

Acquia has identified the root cause of the interruption in Search Utilization metrics and are in the process of resolving this issue. Acquia Search services are operational and are operating normally, but Search Utilization metrics in Acquia Cloud UI may report incorrect data. We will provide additional information as it becomes available.

IDENTIFIED 7 months ago - at 05/27/2024 07:47AM

We are currently investigating an interruption of service for the Search Utilization metrics in the Acquia Cloud interface. While Acquia Search services are operational and any operating normally, Search Utilization metrics in Acquia Cloud UI may report incorrect data.
We will provide additional information as it becomes available.

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