Acquia has determined that certain Pipeline jobs are not terminating in a timely fashion

The underlying cause of this service interruption has been addressed. All services have been restored.

Acquia has released a fix to address the issue affecting Pipelines build using the BLT script. We are diligently monitoring the situation to ensure the incident is completely resolved.

Acquia has successfully identified the root cause of the incident affecting Pipelines using the BLT script, and a fix is currently being released. We will provide further updates as additional details emerge.

Customers using BLT with Acquia Pipelines may find that their jobs do not terminate in a timely fashion. After jobs terminate, no logs will be available and the job will report an internal system failure.

As a workaround, customers can manually terminate long-running jobs using the “Terminate Job” button. Note, however, that logs will still be unavailable once the job finishes.