Outage in Acquia

Acquia has detected an interruption in service of Acquia Cloud UI

Resolved Major
April 14, 2025 - Started 15 days ago - Lasted about 3 hours
Official incident page

Need to monitor Acquia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Acquia, and never miss an outage again.
Start Free Trial

Outage Details

Acquia is currently experiencing an interruption in service of Acquia Cloud UI. The users might not be able to login to Cloud UI. If you need to get in touch with Support, please call the Acquia Support number which is listed here: https://docs.acquia.com/service-offerings/support/support-users-guide/contacting-acquia-support
Components affected
Acquia Drupal Cloud UI
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/14/2025 05:01AM

The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.

MONITORING 15 days ago - at 04/14/2025 04:26AM

Acquia has applied a fix to address the service interruption affecting login functionality to Cloud UI. All systems are working as expected. We are continuing to monitor performance at this time.

INVESTIGATING 15 days ago - at 04/14/2025 02:28AM

Acquia is currently experiencing an interruption in service of Acquia Cloud UI. The users might not be able to login to Cloud UI. If you need to get in touch with Support, please call the Acquia Support number which is listed here: https://docs.acquia.com/service-offerings/support/support-users-guide/contacting-acquia-support

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook