Outage in Acquia

GCP Incident Notice: MSQL Server is Down

Resolved Major
April 23, 2025 - Started 3 days ago - Lasted 23 minutes
Official incident page

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Outage Details

We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.
Components affected
Acquia Customer Data Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/23/2025 11:04PM

The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been resolved. All affected services have been fully restored.

INVESTIGATING 3 days ago - at 04/23/2025 10:45PM

We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.

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