Outage in Acquia

GCP Incident Notice: MSQL Server is Down

Resolved Major

April 23, 2025 - Started about 1 year ago - Lasted 23 minutes
Official incident page

Incident Report

We are currently experiencing an interruption in services for Acquia Customer Data Platform tenants hosted on the US GCP. Impacted customers will face issues with login services for Acquia Customer Data Platform. Our team is actively working to resolve this issue and restore full functionality as soon as possible. Additional updates will be provided once the service is fully restored.

Components affected

Acquia Customer Data Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/23/2025 11:04PM

The underlying cause of the issue impacting CDP tenants hosted on the US GCP, affecting login services, has been resolved. All affected services have been fully restored.

INVESTIGATING about 1 year ago - at 04/23/2025 10:45PM

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