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Outage in Acquia

Acquia has detected partial interruption in Acquia Cloud Interface services

Resolved Major
June 02, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified partial interruption in the Acquia Cloud Interface service that is preventing customers from switching or deploying code. This is resulting in a degraded service experience .
Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Components affected
Acquia Drupal Cloud UI

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 06/02/2025 03:19PM

The underlying cause of the issue that was preventing customers from switching or deploying code in the Acquia Cloud Interface has been resolved. All affected services have now been fully restored.

MONITORING 8 months ago - at 06/02/2025 02:43PM

Acquia has implemented a solution to resolve the issue that caused the partial interruption in the Acquia Cloud Interface service, which was preventing customers from switching or deploying code. Our team is now actively monitoring the service to ensure full functionality is maintained. We will continue to provide updates as more information becomes available.

IDENTIFIED 8 months ago - at 06/02/2025 12:46PM

Acquia has identified the issue causing the partial interruption in the Acquia Cloud Interface service, which is preventing customers from switching or deploying code.
Our team is now actively working to implement a solution and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.

INVESTIGATING 8 months ago - at 06/02/2025 12:18PM

We have identified partial interruption in the Acquia Cloud Interface service that is preventing customers from switching or deploying code. This is resulting in a degraded service experience .
Our team is actively working to resolve the problem and restore full functionality as quickly as possible. We will continue to provide updates as more information becomes available.

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