Outage in Acquia

Acquia has detected impairment of services for Acquia Cloud IDEs

Resolved Major
June 23, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating a disruption in services affecting Acquia Cloud IDEs. Customers may experience difficulty accessing or deleting existing IDE instances, as well as encounter issues creating new ones. We will provide additional information as it becomes available.
Components affected
Acquia Drupal Cloud IDE
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 06/23/2025 05:39PM

The underlying cause of interruption affecting services for Acquia Cloud IDEs, has been addressed. All affected services have been restored and operational at this time.

MONITORING 23 days ago - at 06/23/2025 04:49PM

A fix has been deployed to address the interruption of services impacting Acquia Cloud IDEs. We are seeing the services have been resumed & our customers should be able to access & resume operations around existing IDEs, as well as able to create new one. We are continuing to monitor performance at this time.

IDENTIFIED 23 days ago - at 06/23/2025 04:33PM

The underlying cause of the issue has been identified affecting services for Acquia Cloud IDE. Our team is actively working on implementing a solution to address this problem. We will keep you informed with further updates as we progress.

INVESTIGATING 23 days ago - at 06/23/2025 04:04PM

We are currently investigating a disruption in services affecting Acquia Cloud IDEs. Customers may experience difficulty accessing or deleting existing IDE instances, as well as encounter issues creating new ones. We will provide additional information as it becomes available.

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