Outage in Acquia

Acquia is investigating CDP Campaigns Failing to Push to Google Ads

Resolved Minor
August 21, 2025 - Started 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

Acquia is currently experiencing an issue where all CDP Campaigns pushing Audiences to Google Ads are failing. We are actively investigating the cause. We will provide further updates as soon as we have more information.
Components affected
Acquia Customer Data Platform

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/21/2025 07:51PM

Acquia has identified and resolved the root cause of the issue that prevented CDP Campaigns from successfully pushing audiences to Google Ads. Our team is actively reprocessing the affected campaigns and will ensure they are correctly sent through the Google Ads connector. Individual emails will be sent to the affected accounts to confirm successful processing.

INVESTIGATING 2 months ago - at 08/21/2025 10:32AM

Acquia is currently experiencing an issue where all CDP Campaigns pushing Audiences to Google Ads are failing. We are actively investigating the cause. We will provide further updates as soon as we have more information.

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