Partial Snowflake outage in AWS impacting Acquia CDP EU tenants

Snowflake partial outage impacting Acquia Customer Data Platform (CDP) tenants hosted on AWS EU Prod has been fully resolved. All services are now operating normally, and we have observed stable performance since mitigation steps were completed at 15:59 UTC. No further issues have been detected, and all impacted processes have fully recovered.

Snowflake partial outage impacting Acquia Customer Data Platform (CDP) tenants hosted on AWS EU Prod has been resolved. Snowflake has completed mitigation steps as of 15:59 UTC. Impacted customers may have experienced delays in daily data refreshes, as well as failures in campaigns and reports, between 02:55 UTC and 15:59 UTC. All major processes are now recovering, and we are closely monitoring services to ensure continued stability.

Snowflake is experiencing a partial outage in some regions, causing service interruptions for Acquia Customer Data Platform tenants hosted on AWS EU Prod. This is impacting all major processes, including Data refresh jobs. Impacted customers will experience delays in daily data refreshes, as well as campaign and report failures. Our team is actively investigating the situation, and we will provide updates as soon as we have more information.

Snowflake experiencing partial outage on some regions and this is causing service interruption for Acquia Customer Data Platform tenants hosted on the AWS EU Prod. This is impacting all major processes including Data refresh jobs. Impacted customers will experience delay in daily data refresh, and campaign/report failures. Our team is closely monitoring the situation, and we will provide updates as soon as we have more information.

Snowflake experiencing partial outage on some regions and this is causing service interruption for Acquia Customer Data Platform tenants hosted on the AWS EU Prod. This is impacting all major processes including Data refresh jobs. Impacted customers will experience delay in daily data refresh. Our team is closely monitoring the situation, and we will provide updates as soon as we have more information.

Snowflake status page - https://status.snowflake.com/incidents/xdxj4klf7sc5