Outage in Acquia
Incident with Akamai
Resolved MinorIncident Report
Summary AI Generated
Acquia's Edge CDN and Edge Security services experienced connection drops and increased latency in the Miami region due to an issue with their Akamai partner infrastructure, beginning August 13, 2026 at 16:39 UTC. The incident lasted approximately 49 hours while Akamai worked to identify and implement a fix. The issue was fully mitigated at 20:42 UTC on August 18, 2026, with normal service operations resuming.
We were informed of an emerging issue with connection drops and increased latency for services in the Miami region for customers using Edge Powered by Akamai. The cause of the issue has been identified, and the partner is working on a fix. The issue appears to have started at 16:39 UTC on August 13, 2026. We will provide another update as soon as one comes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/19/2026 10:13PM
We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation.
IDENTIFIED
5 days ago - at 08/18/2026 10:24AM
We are continuing to monitor the ongoing incident while our partner work towards a resolution. There is no new information to share at this time, but we are actively tracking the situation. We will post further details as soon as we receive a progress update from our partner.
IDENTIFIED
5 days ago - at 08/18/2026 04:41AM
We are continuing to monitor the situation while our partner works toward a resolution. There are no new updates to report at this time, but we will share further details as soon as we receive progress from their team.
IDENTIFIED
6 days ago - at 08/17/2026 10:29PM
Our partners are continuing to work on a fix for this issue. We will provide an update when more information becomes available.
IDENTIFIED
6 days ago - at 08/17/2026 09:24PM
We were informed of an emerging issue with connection drops and increased latency for services in the Miami region for customers using Edge Powered by Akamai. The cause of the issue has been identified, and the partner is working on a fix. The issue appears to have started at 16:39 UTC on August 13, 2026. We will provide another update as soon as one comes available.
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