Outage in Acquia
Degraded Performance - SearchStax Pulse Performance Graphs
Resolved MinorIncident Report
Summary AI Generated
Acquia's upstream search partner, SearchStax, experienced an issue affecting the display of Pulse Performance Graphs for approximately 9.7 hours. Core search functionality remained fully operational throughout the incident. SearchStax identified the root cause, implemented a fix, and resolved the issue with graphs returning to normal display.
Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 09/04/2026 02:04AM
This incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was unaffected throughout this incident. We apologize for any inconvenience caused and thank you for your patience.
IDENTIFIED
about 23 hours ago - at 09/03/2026 05:41PM
Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.
INVESTIGATING
1 day ago - at 09/03/2026 04:27PM
Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
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