Outage in Acquia
Intermittent Pipeline Job Start Failures
Resolved MinorIncident Report
Summary AI Generated
Over approximately 4 hours, some Acquia Cloud Platform Enterprise customers experienced timeouts and errors when attempting to start Pipelines jobs. New instances of the issue stopped appearing before full resolution was confirmed. The incident was fully resolved, with all pipeline jobs starting and executing normally.
We are currently investigating an issue where some customers are experiencing timeouts and errors when attempting to initiate Pipelines jobs. Our engineering team is actively looking into the cause of these failures. We will provide another update as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/07/2026 02:32PM
The issue affecting Acquia Pipelines where jobs were failing to start or timing out for a few customers has been fully resolved. All related services are operating normally, and pipeline jobs are starting and executing as expected.
MONITORING
13 days ago - at 09/07/2026 11:51AM
We are no longer seeing new instances of the issue affecting pipeline job starts. Our team continues to monitor the service for any recurrence. Further updates will be provided as more information becomes available.
INVESTIGATING
13 days ago - at 09/07/2026 10:31AM
We are currently investigating an issue where some customers are experiencing timeouts and errors when attempting to initiate Pipelines jobs. Our engineering team is actively looking into the cause of these failures. We will provide another update as soon as more information becomes available.
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