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Outage in Acquia

Acquia DAM Search Issue

Resolved Minor
October 06, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Acquia DAM experienced a 45-minute incident where EU-hosted customers encountered intermittent search errors. The issue was investigated and resolved, restoring normal search functionality for affected users. Customers still experiencing problems were directed to contact Customer Support via the Acquia DAM Community.

We're currently investigating an issue where some EU hosted customers are encountering intermittent errors when searching.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/06/2026 04:25PM

We've resolved the issue causing intermittent errors when searching for EU hosted customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

INVESTIGATING 12 days ago - at 10/06/2026 03:48PM

We're currently investigating an issue where some EU hosted customers are encountering intermittent errors when searching.

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