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Outage in Acquia

Acquia has detected a service interruption affecting Acquia Source

Resolved Minor
October 08, 2026 - Started 10 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

A caching issue in Acquia Source CMS caused site downtime for affected customers over approximately 6.7 hours. Acquia identified the cause and worked through staged remediation, partially mitigating impact before achieving full resolution. The issue was resolved with continued monitoring confirmed to ensure stability.

Acquia is investigating a caching issue impacting Source CMS that is resulting in downtime for impacted sites. We will update you as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/09/2026 12:42AM

Acquia has resolved the caching issue impacting Source CMS. We will continue monitoring to ensure stability.

IDENTIFIED 10 days ago - at 10/08/2026 11:48PM

Acquia has mitigated most of the impact of the caching issue and is continuing work on a solution for sites still impacted. We will update as new information becomes available.

IDENTIFIED 10 days ago - at 10/08/2026 10:29PM

Acquia is continuing work on remediation of the caching issue with Source CMS. We will keep you updated as we continue the work and more information becomes available.

IDENTIFIED 10 days ago - at 10/08/2026 08:10PM

Acquia is continuing to work on remediation on the impact of sites experiencing the caching issue with Source CMS. We will continue to keep you updated as more information becomes available.

IDENTIFIED 10 days ago - at 10/08/2026 07:11PM

The cause has been identified and active remediation is underway. Acquia is working to restore full functionality to Source CMS. We will continue to keep you updated as more information becomes available.

INVESTIGATING 10 days ago - at 10/08/2026 06:04PM

Acquia is investigating a caching issue impacting Source CMS that is resulting in downtime for impacted sites. We will update you as more information becomes available.

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