Outage in ActiveCampaign
Whatsapp message responses delayed
Resolved MajorIncident Report
Summary AI Generated
ActiveCampaign experienced a 3.4-hour incident where incoming WhatsApp message responses were significantly delayed, while outbound message sending remained unaffected. Engineers identified the root cause and implemented a fix, after which delayed messages began catching up. The incident was fully resolved once all queued responses had been delivered.
We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/08/2026 05:26PM
All delayed messages have caught up.
MONITORING
4 days ago - at 10/08/2026 02:29PM
The issue has been resolved and response messages are catching up now.
IDENTIFIED
4 days ago - at 10/08/2026 02:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 10/08/2026 02:03PM
We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
Latest ActiveCampaign outages
Transactional Email Failures - 14 days ago
Bulk Edit of contacts is not applying filters. - 28 days ago
Issues Accessing Accounts - about 1 month ago
Issue impacting customer logins for a portion of users - 2 months ago
Issue Affecting Segmented Campaigns in the EU Region - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
