Outage in ActiveProspect

TrustedForm Certificate Issuer Incident

Resolved Major
March 30, 2023 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an ongoing issue that is negatively impacting our TrustedForm application's ability to create new certificates.
Components affected
ActiveProspect TrustedForm Script ActiveProspect TrustedForm Application

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/30/2023 07:56PM

TrustedForm has been processing normally since 9a CDT.

MONITORING over 2 years ago - at 03/30/2023 03:10PM

TrustedForm is now operating normally. We will continue to monitor it and investigate the impact of this incident.

INVESTIGATING over 2 years ago - at 03/30/2023 02:05PM

We are currently investigating an ongoing issue that is negatively impacting our TrustedForm application's ability to create new certificates.

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Incorrect Retain Usage Classification for Verified Subdomains in TrustedForm - 7 months ago

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