Outage in ActiveProspect

Delay in Certificate archiving

Resolved Minor
July 13, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue that may cause a delay in certificate archiving and auto retaining certificates.
Components affected
ActiveProspect TrustedForm Application

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/13/2023 10:02PM

The number of certificates waiting to be extended continues to drop. We will continue to monitor for any further unexpected delays in extending, retaining and auto retaining certificates.

MONITORING over 2 years ago - at 07/13/2023 05:12PM

We are continuing to monitor a delay in extending certificate retain windows, however archiving and auto retaining certificate times have returned to normal.

INVESTIGATING over 2 years ago - at 07/13/2023 03:07PM

We are currently investigating an issue that may cause a delay in certificate archiving and auto retaining certificates.

Latest ActiveProspect outages

LeadConduit Charts and Usages not displaying - 27 days ago
Incorrect Retain Usage Classification for Verified Subdomains in TrustedForm - 6 months ago
LeadConduit returning 402s - 9 months ago
TrustedForm Claiming/Retaining Issues - 10 months ago
Investigating issues with TrustedForm Stored Certificates page - 11 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook