TrustedForm Service Outage

The WebSDK event delays have been resolved, and all systems are now operating normally.

Customers should no longer experience inconsistencies in Insights or Verify responses.
Our team will continue monitoring to ensure full stability.

Some WebSDK events are experiencing delays, which may cause temporary inconsistencies in Insights data and Verify API responses.
Our team is actively working on recovery and stabilization.

We are observing recovery across key TrustedForm components.
AWS us-east-1 remains partially degraded, but service performance is improving as upstream AWS systems stabilize.

Our team continues to monitor system health and validate full functionality.
We will post another update once all services are fully restored and verified.

We are currently experiencing a service disruption in TrustedForm due to an ongoing outage in AWS us-east-1.
This is affecting form certificate generation and verification operations in that region.

Our engineering team is monitoring AWS recovery efforts and our teams are working to mitigate impact.
We will provide updates as soon as service stability returns.