Outage in ActiveProspect

Batch File Configuration Unavailable in LeadConduit

Resolved Minor
October 20, 2025 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

Batch File Configuration is currently unavailable in LeadConduit. Our cloud platform, AWS (https://health.aws.amazon.com/health/status) is actively working to resolve this issue with urgency. At this time, we do not have a definitive ETA to share. We will be providing hourly updates until this issue is resolved.
Components affected
ActiveProspect LeadConduit

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/20/2025 09:45PM

Earlier today, Batch File Configuration experienced issues due to the AWS outage. Those issues have been resolved. We appreciate your patience.

MONITORING 8 days ago - at 10/20/2025 09:12PM

Batch File Configuration is still unavailable in LeadConduit. We appreciate your continued patience. Our cloud platform, AWS (https://health.aws.amazon.com/health/status) is actively working to resolve this issue with urgency. At this time, we do not have a definitive ETA to share. We will be providing hourly updates until this issue is resolved.

MONITORING 8 days ago - at 10/20/2025 07:56PM

Batch File Configuration is still unavailable in LeadConduit. We appreciate your continued patience. Our cloud platform, AWS (https://health.aws.amazon.com/health/status) is actively working to resolve this issue with urgency. At this time, we do not have a definitive ETA to share. We will be providing hourly updates until this issue is resolved.

MONITORING 8 days ago - at 10/20/2025 06:29PM

Batch File Configuration is currently unavailable in LeadConduit. Our cloud platform, AWS (https://health.aws.amazon.com/health/status) is actively working to resolve this issue with urgency. At this time, we do not have a definitive ETA to share. We will be providing hourly updates until this issue is resolved.

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