Outage in ActiveProspect

LeadsBridge - TikTok Lead Ads disruptions

Resolved Minor

January 26, 2026 - Started 7 days ago - Lasted about 21 hours
Official incident page

Incident Report

We are investigating an issue affecting the TikTok Lead Generation integration. Our initial findings indicate a potential TikTok API outage. This issue is impacting the bridge editor and may also be impacting lead synchronization. We are actively monitoring the situation and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 01/27/2026 08:00AM

It's confirmed that the TikTok API error is no longer occurring. The incident is resolved

MONITORING 7 days ago - at 01/26/2026 04:52PM

The outage affecting the TikTok Lead Generation API has been resolved. The API is no longer returning errors, and lead synchronization has resumed successfully.

We will continue to monitor the situation to ensure ongoing stability.

IDENTIFIED 7 days ago - at 01/26/2026 11:28AM

We have identified the TikTok API responsible for the issue. This API is currently returning errors, which is impacting lead synchronization.

We continue to monitor the situation and will share further updates as they become available.

INVESTIGATING 7 days ago - at 01/26/2026 10:59AM

We are investigating an issue affecting the TikTok Lead Generation integration.

Our initial findings indicate a potential TikTok API outage. This issue is impacting the bridge editor and may also be impacting lead synchronization.
We are actively monitoring the situation and will provide updates as more information becomes available.

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