Support Chat Service Disruption

The support chat service has been restored and is now fully operational. The issue with our third-party provider has been resolved, and customers can once again reach our support team through the chat feature.

Our support chat service remains unavailable while our provider works with their upstream vendor to resolve the issue.

In the meantime, please reach out to our support team at support@activtrak.com - we're standing by to help and are responding to all email requests.

We'll continue monitoring the situation and will update this incident once service is restored.

We are continuing to work on a fix for this issue.

We are currently experiencing an issue with our support chat system due to a service disruption affecting one of our third-party providers. As a result, the chat feature is temporarily unavailable.

While we work to resolve this issue, you can still reach our support team by emailing support@activtrak.com. We remain fully available to assist you through email, and our team will respond as quickly as possible.

We are actively monitoring the situation with our chat provider and will provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.