Outage in Adaptavist
Script Execution and Event Processing Failure
Resolved MajorIncident Report
We are exeperiencing problems during script execution and processing events from Atlassian. Both Jira and Confluence are affected and some Enhanced Search Filters may be out of date. We are investigating the problem
Components affected
Adaptavist ScriptRunner Service Adaptavist Enhanced Search Services Adaptavist ScriptRunner Service
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/28/2024 01:01PM
We have resolved to issue and we can see there are no more delays in script executions.
IDENTIFIED
over 1 year ago - at 06/28/2024 10:01AM
We have identified a potential solution to the problem. The services are returning to normal operations, but we are still working through some retried events, which are causing additional pressure on the system.
INVESTIGATING
over 1 year ago - at 06/27/2024 10:57PM
The problems are affecting customers we serve from our US region. Some scripts are still running but with increasing delays. We have contacted Atlassian for assistance.
INVESTIGATING
over 1 year ago - at 06/27/2024 09:09PM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 06/27/2024 09:06PM
We are exeperiencing problems during script execution and processing events from Atlassian. Both Jira and Confluence are affected and some Enhanced Search Filters may be out of date. We are investigating the problem
Latest Adaptavist outages
JCMA migrations reporting fialing on ScriptRunner side and reporting as 0% progress to customers - 16 days ago
All in app documentation links are not working - 23 days ago
Behaviours installation intermittently failing - 2 months ago
Latest behaviours logs not loading. - 2 months ago
ScriptRunner intermittent event triggered executions - 2 months ago
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