Outage in Adaptavist

Script executions that are run as addon user are failing

Resolved Major
February 26, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Script executions that should run as addon user are failing. This affects post functions as well. Workflow rules like post functions, conditions and validators cannot be accessed for modification, and some of them are not running.
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/26/2025 09:59AM

Services are back to normal operations.

MONITORING 14 days ago - at 02/26/2025 09:38AM

We've deployed a stable version of the service. Scripts are running again and post functions can be edited and will execute correctly.

IDENTIFIED 14 days ago - at 02/26/2025 09:31AM

We're redeploying a stable version of the affected service.

INVESTIGATING 14 days ago - at 02/26/2025 09:30AM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 02/26/2025 09:07AM

Script executions that should run as addon user are failing.

This affects post functions as well. Workflow rules like post functions, conditions and validators cannot be accessed for modification, and some of them are not running.

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