Outage in Adaptavist

Enhanced Search filter sync delays: Some filters may show outdated data intermittently

Resolved Minor

April 01, 2025 - Started 28 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where some Enhanced Search filters are failing to sync intermittently.

Components affected

Adaptavist Enhanced Search Services

Latest Updates ( sorted recent to last )

RESOLVED 28 days ago - at 04/01/2025 04:08PM

The filter sync issue was a false alarm. We have confirmed that filters are operating normally, and there are no stale filter results.

INVESTIGATING 28 days ago - at 04/01/2025 02:45PM

We are investigating an issue where some Enhanced Search filters are failing to sync intermittently.

Latest Adaptavist outages

Unable to sync some filters due to change in behaviour of the "approximateLastUsed" property - 5 days ago

Filter syncing delays and timeouts - 25 days ago

Delays and timeouts during filter syncing - 26 days ago

Customers experiencing rate limiting issues - about 2 months ago

Delayed scripts execution - about 2 months ago

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