Outage in Adaptavist

Workflows page showing blank screen

Resolved Minor
November 21, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have an identified an issue with the Workflows service which is causing this page not to load. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.
Components affected
Adaptavist ScriptRunner Service Adaptavist ScriptRunner Service

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/21/2025 11:15AM

Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again.

We apologise for any inconvenience caused.

IDENTIFIED 23 days ago - at 11/21/2025 09:00AM

We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved.

We apologise for any inconvenience caused.

INVESTIGATING 23 days ago - at 11/21/2025 08:27AM

We have an identified an issue with the Workflows service which is causing this page not to load.

We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue.

We apologise for any inconvenience caused.

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