Outage in Adaptavist

Technical Scope Investigation

Resolved Major

December 03, 2025 - Started 10 days ago - Lasted about 14 hours
Official incident page

Incident Report

We have identified an issue with the access to Saved Scripts from the execution environment

Components affected

Adaptavist ScriptRunner Service

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Latest Updates ( sorted recent to last )

MONITORING 10 days ago - at 12/03/2025 09:10PM

We have deployed a fix to the scripts execution process to allow for more robust access to the Saved Scripts from the execution environment.

IDENTIFIED 10 days ago - at 12/03/2025 09:09PM

We have identified an issue with the access to Saved Scripts from the execution environment

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