Outage in Adaptavist

Scripted fields on background refresh are not updating the scripted field value

Resolved Minor
December 10, 2025 - Started 4 days ago - Lasted about 20 hours
Official incident page

Incident Report

We have identified the cause of the issue with Scripted Fields not displaying. We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed. We apologise for any inconvenience caused.
Components affected
Adaptavist ScriptRunner Service

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/11/2025 07:44AM

We deployed a fix on 10 Dec at 19:32 UTC to resolve the issue and can confirm that the incident is now fully resolved.

We apologise for any inconvenience caused.

IDENTIFIED 4 days ago - at 12/10/2025 11:29AM

We have identified the cause of the issue with Scripted Fields not displaying.

We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed.

We apologise for any inconvenience caused.

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