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Outage in Adaptavist

Some customer scripts may fail to execute in US region

Resolved Minor
December 31, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an active issue in the US region where some customer scripts may fail to execute or experience delays due to a problem in our script execution service.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/31/2025 01:14PM

We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.

MONITORING 2 months ago - at 12/31/2025 08:45AM

We have identified the issue related to script executions, applied the fix and we are monitoring the services.

INVESTIGATING 2 months ago - at 12/31/2025 07:56AM

We are investigating an active issue in the US region where some customer scripts may fail to execute or experience delays due to a problem in our script execution service.

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