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Outage in Addigy

Elevated Latency on Addigy Cloud Interface

Resolved Minor
June 22, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Addigy's Cloud Interface experienced elevated latency and slow load times for approximately 3.8 hours due to a fiber cut in Eastern North America affecting upstream provider Cloudflare, which caused increased latencies, timeouts, and packet drops. Users connecting through North America or accessing services in Europe were impacted. Cloudflare's traffic engineering efforts mitigated the congestion, and the incident was fully resolved.

We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.
Components affected
Addigy Cloud Interface

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/22/2026 06:01PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/22/2026 04:53PM

Cloudflare Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops.

IDENTIFIED about 1 month ago - at 06/22/2026 02:59PM

This issue is being correlated to an upstream vendor, for additional status information from the vendor please see this link: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51

"We are investigating a fiber cut in Eastern North America. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts as Cloudflare engineers look to mitigate."

INVESTIGATING about 1 month ago - at 06/22/2026 02:15PM

We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.

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