Addigy's Cloud Interface experienced elevated latency and slow load times for approximately 3.8 hours due to a fiber cut in Eastern North America affecting upstream provider Cloudflare, which caused increased latencies, timeouts, and packet drops. Users connecting through North America or accessing services in Europe were impacted. Cloudflare's traffic engineering efforts mitigated the congestion, and the incident was fully resolved.
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This incident has been resolved.
Cloudflare Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops.
This issue is being correlated to an upstream vendor, for additional status information from the vendor please see this link: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51
"We are investigating a fiber cut in Eastern North America. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts as Cloudflare engineers look to mitigate."
We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.
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