Outage in Addigy
Addigy Identity: "Something went wrong" error affecting some users
Resolved MinorIncident Report
Summary AI Generated
Addigy Identity experienced an issue where end users in certain environments encountered a "Something went wrong" pop-up, preventing normal login through the service. Affected users were able to work around the issue by logging in locally or reverting to the native macOS login window. A fix was implemented and monitored before the incident was fully resolved after approximately 142 hours.
We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix.
In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/15/2026 06:53PM
This incident has been resolved.
MONITORING
16 days ago - at 07/14/2026 01:51PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
20 days ago - at 07/10/2026 09:08PM
A fix is currently being validated and will release early next week.
In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.
IDENTIFIED
21 days ago - at 07/09/2026 09:09PM
We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix.
In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.
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