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AdRoll Outage History

Every past AdRoll outage tracked by IsDown, with detection times, duration, and resolution details.

There were 79 AdRoll outages since October 2017. The 11 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major May 20, 2026

May 2026: Users are unable log into their AdRoll accounts due to SSO issues.

Detected May 20, 2026 7:36 PM EDT · Resolved May 20, 2026 9:14 PM EDT · Duration about 2 hours

AdRoll experienced a major SSO authentication issue that prevented users from logging into their accounts, affecting both the RollWorks Impact Overview Dashboard and AdRoll Dashboard. The incident lasted 1.6 hours before being resolved with an implemented fix.

Minor April 2, 2026

April 2026: Workflow reports are currently unavailable for downloading.

Detected Apr 2, 2026 10:02 PM EDT · Resolved Apr 2, 2026 10:43 PM EDT · Duration 41 minutes

AdRoll experienced a 41-minute outage where workflow reports were unavailable for downloading. The issue was identified and a fix was implemented to restore the report download functionality.

Minor February 26, 2026

February 2026: Delays in processing reporting

Detected Feb 26, 2026 12:26 PM EST · Resolved Feb 26, 2026 4:56 PM EST · Duration about 5 hours

AdRoll experienced delays in processing reporting for 4.5 hours. The issue was identified and a fix was implemented. The incident has been resolved.