Outage in AdvancedMD

Errors opening Patient Notes in AdvancedMD Mobile

Resolved Minor
February 05, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating an issue impacting our mobile users. Clients are reporting that they are receiving an error when opening Patient Notes in the AdvancedMD Mobile application. Our technical teams are engaged and actively working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
Components affected
AdvancedMD Mobile
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 02/06/2025 01:01AM

This incident has been resolved.

IDENTIFIED 4 months ago - at 02/05/2025 09:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 02/05/2025 07:09PM

We are continuing to investigate this issue. We will continue to provide updates here as additional information becomes available.

INVESTIGATING 4 months ago - at 02/05/2025 05:00PM

We are investigating an issue impacting our mobile users. Clients are reporting that they are receiving an error when opening Patient Notes in the AdvancedMD Mobile application. Our technical teams are engaged and actively working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.

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