Outage in AdvancedMD
Zoom outage impacting Telehealth appointments
Resolved Major
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Outage Details
Zoom, our third-party partner, is experiencing a major outage. This issue is preventing users from joining their telehealth appointments. Our Incident Managers will provide updates as more information becomes available.
Components affected
AdvancedMD TelehealthLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/16/2025 09:34PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/16/2025 08:40PM
Zoom has reported experiencing domain name resolution issues on the zoom.us domain. They have implemented a fix and say services are returning to normal. If users are still experiencing the issue when connecting to Zoom, please try rebooting your computer to resolve any DNS issues.
INVESTIGATING
about 1 month ago - at 04/16/2025 07:28PM
Zoom, our third-party partner, is experiencing a major outage. This issue is preventing users from joining their telehealth appointments. Our Incident Managers will provide updates as more information becomes available.
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