Outage in Aeries

Aeries Communications SSO

Resolved Minor

February 23, 2026 - Started 14 days ago - Lasted about 22 hours
Official incident page

Incident Report

Summary AI Generated

Aeries Communications experienced SSO login errors affecting customer access for 22 hours. The AWS CA component was impacted, preventing users from successfully authenticating through single sign-on. The issue was remediated on affected servers and resolved after monitoring confirmed the SSO function was working properly.

Customers are reporting an error during SSO login to Aeries Communications. The previous incident for this issue was closed prematurely, and we are actively continuing the investigation.

Components affected

Aeries AWS CA

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/24/2026 04:45PM

This incident has been resolved.

MONITORING 13 days ago - at 02/24/2026 09:14AM

Issue remedied on affected servers. SSO function for those affected is being monitored

INVESTIGATING 14 days ago - at 02/23/2026 06:48PM

Customers are reporting an error during SSO login to Aeries Communications. The previous incident for this issue was closed prematurely, and we are actively continuing the investigation.

Latest Aeries outages

Reports of latency, slowness, and timeouts for some customers - about 3 hours ago

Reports of latency, slowness, and timeouts for some customers - 3 days ago

Aeries Communications SSO - 14 days ago

Reports of Error Message and Unable to login - about 1 month ago

Reports of latency and slowness for some customers - about 2 months ago

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