Outage in Aeries
Reports of latency, slowness, and timeouts for some customers
Resolved MinorIncident Report
Summary AI Generated
Aeries customers experienced latency, slowness, and timeouts affecting the AWS CA component over a period of approximately 9 days. The team identified the root cause of the performance issues and implemented interim measures to reduce impact while working on a complete fix. The incident was fully resolved on March 18th.
We are currently investigating this issue.
Components affected
Aeries AWS CANeed to monitor Aeries outages?
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 03/18/2026 01:39PM
This incident has been resolved.
MONITORING
18 days ago - at 03/11/2026 07:11PM
We've identified the cause of the recent system performance issues and have put measures in place to reduce their impact in the interim. A full fix will be delivered in our next update.
INVESTIGATING
20 days ago - at 03/09/2026 04:18PM
We are currently investigating this issue.
Latest Aeries outages
Aeries Communications SSO - about 1 month ago
Aeries Communications SSO - about 1 month ago
Reports of Error Message and Unable to login - 2 months ago
Reports of latency and slowness for some customers - 3 months ago
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