Outage in AEserver

DNS Backend Migration

Resolved Minor
July 09, 2025 - Started about 2 months ago - Lasted about 14 hours
Official incident page

Need to monitor AEserver outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AEserver, and never miss an outage again.
Start Free Trial

Outage Details

Current Status: In Progress Start Time: Today, July 9, 2025, 04:00 GST (Asia/Dubai) Estimated Completion: Today, July 9, 2025, 23:00 GST (Asia/Dubai) What’s Happening We are migrating our DNS backend to a new, more robust provider. This upgrade will improve performance, security, and reliability for all AEserver customers. What’s Unaffected New domain name registrations will continue without interruption. Impacted Services for Existing Customers: Domain Transfers Domain Renewals Nameserver Updates DNS Management when using dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com Reseller API DNS-related endpoints During the migration window, you may experience delays or temporary errors when trying to perform any of the above operations. Our Apologies We apologize for any hassle this may cause. Our team is working diligently to complete the migration as quickly as possible while ensuring a smooth transition. Thank you for your patience and understanding. If you have any urgent concerns, please contact our support team at support@aeserver.com or via live chat.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/09/2025 07:02PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 07/09/2025 05:17AM

Current Status: In Progress
Start Time: Today, July 9, 2025, 04:00 GST (Asia/Dubai)
Estimated Completion: Today, July 9, 2025, 23:00 GST (Asia/Dubai)

What’s Happening
We are migrating our DNS backend to a new, more robust provider. This upgrade will improve performance, security, and reliability for all AEserver customers.

What’s Unaffected

New domain name registrations will continue without interruption.

Impacted Services for Existing Customers:

Domain Transfers

Domain Renewals

Nameserver Updates

DNS Management when using dns1.aeserver.com, dns2.aeserver.com, dns3.aeserver.com

Reseller API DNS-related endpoints

During the migration window, you may experience delays or temporary errors when trying to perform any of the above operations.

Our Apologies
We apologize for any hassle this may cause. Our team is working diligently to complete the migration as quickly as possible while ensuring a smooth transition.

Thank you for your patience and understanding. If you have any urgent concerns, please contact our support team at support@aeserver.com or via live chat.

Latest AEserver outages

DNS Management Partial Outage - about 2 months ago
Affecting Server - HOST9 - 3 months ago
UAE Zimbra #1 - over 2 years ago
Win3.server.ae - over 2 years ago

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook