Outage in Affinity

Affinity Analytics dashboards are showing no data for some customers

Resolved Major
July 21, 2025 - Started 12 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating the issue
Components affected
Affinity Analytics
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 07/21/2025 03:35PM

This incident has been resolved.

MONITORING 12 days ago - at 07/21/2025 12:45PM

We've identified the issue causing missing data in some Affinity Analytics reports and have implemented a fix. We're currently monitoring the results to ensure everything is back to normal.

We’ll share a final update once confirmed. Thanks for your continued patience.

INVESTIGATING 12 days ago - at 07/21/2025 10:28AM

We are currently investigating the issue

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