Outage in Affirm

Repayment Degradation for Users using Android Affirm App

Resolved Minor
August 16, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

IsDown continuously monitors the Affirm status page and multiple sources to provide up-to-date information. Check back with us for the latest Affirm uptime status.

Outage Details

We are aware of an issue where users using the Android Affirm App are unable to make payments. This issue is only affecting repayments through the Android Application so users can still may make payments on the web. Our team is currently investigating, and we will provide additional updates as soon as possible.
Components affected
Affirm Shopping guide
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/18/2023 09:58PM

The fix has been deployed and is available in the most recent version of the Android Affirm Application. We have seen the repayment service return to its usual performance for users with the updated version. User applications will update automatically over the next few days at which point the issue will be fully resolved, but users may manually update their applications for faster recovery.

MONITORING about 2 years ago - at 08/17/2023 05:27PM

We implemented a fix and we will continue to monitor the situation to ensure that our systems are fully operational.

IDENTIFIED about 2 years ago - at 08/16/2023 10:00PM

We have identified the cause of the issue and are deploying a fix. We will provide more updates as they come along.

INVESTIGATING about 2 years ago - at 08/16/2023 07:28PM

We are still investigating the root cause of the issue. We will provide an update once we learn more.

INVESTIGATING about 2 years ago - at 08/16/2023 06:12PM

We are aware of an issue where users using the Android Affirm App are unable to make payments. This issue is only affecting repayments through the Android Application so users can still may make payments on the web. Our team is currently investigating, and we will provide additional updates as soon as possible.

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