Affirm experienced a 48-minute degraded performance incident affecting its Checkout component, during which users were unable to access payment planning, loans, and billing areas, with the app and website returning persistent load errors and timeouts. Engineers identified the root cause and deployed a fix, after which recovery was observed and monitored. The incident was fully resolved within the same day.
This incident has been resolved.
A fix has been implemented and we are currently seeing recovery and will continue to monitor system performance closely to ensure full stability.
We are continuing to work on a fix for this issue.
We are currently experiencing degraded performance across Affirm services. Our engineering team has identified the root cause and is actively working to implement a fix. We will provide another update as soon as the issue is resolved or more information becomes available.
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