Outage in Affirm
Identified Issue Affecting Loan Applications in UK
Resolved MinorIncident Report
Summary AI Generated
Affirm experienced a 1.5-hour incident in which UK loan applicants requiring physical identity verification were incorrectly denied instead of being routed to the appropriate verification provider. A fix was implemented and recovery confirmed before the incident was fully resolved.
We have identified an issue affecting UK sessions that require a physical identity verification step-up. Affected sessions are being incorrectly denied rather than being routed to the appropriate identity verification provider.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/02/2026 08:44PM
This incident has been resolved.
MONITORING
3 days ago - at 11/02/2026 08:11PM
We have implemented a fix and have seen recovery. We will continue to monitor the situation to ensure that our systems are fully operational.
IDENTIFIED
3 days ago - at 11/02/2026 07:18PM
We have identified an issue affecting UK sessions that require a physical identity verification step-up. Affected sessions are being incorrectly denied rather than being routed to the appropriate identity verification provider.
Latest Affirm outages
Affirm Mobile Application Payment Method Degradation for CA Users - about 1 month ago
Affirm Services Degradation - 3 months ago
Checkout Degradation - 5 months ago
Sandbox checkout confirm_loan failures - 5 months ago
CA Checkout Degradation - 5 months ago
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