Outage in Affirm

Degradation in Multiple Services

Resolved Minor
September 21, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a degradation in multiple services for users in the US and CA. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Components affected
Affirm Checkout Affirm Charge API Affirm Pre-qualification
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/21/2023 10:15AM

We have implemented a fix and have seen our services return to their usual performance.

MONITORING over 2 years ago - at 09/21/2023 10:04AM

We have implemented a fix and have seen a recovery in our services. We will continue to monitor the situation to ensure that our systems are fully operational.

IDENTIFIED over 2 years ago - at 09/21/2023 09:17AM

We have identified the cause and are continuing to work on a fix for the service disruption. We will provide more updates as they come along.

INVESTIGATING over 2 years ago - at 09/21/2023 08:25AM

We are currently experiencing a degradation in multiple services for users in the US and CA. Our engineering team is working to identify the root cause and implement a solution as soon as possible.

INVESTIGATING over 2 years ago - at 09/21/2023 08:22AM

We are currently experiencing a degradation in multiple services for users in the US and CA. Our engineering team is working to identify the root cause and implement a solution as soon as possible.

Latest Affirm outages

Degradation in Affirm UK Checkout - 12 days ago
Degradation in Affirm Checkout Service - 18 days ago
Increase in Latency Across Affirm APIs - 20 days ago
Increase in Latency Across Affirm APIs - 20 days ago
latency - about 1 month ago

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